Tags:
#SalesDevelopment #SDR #SaaS #CloudCommunications #B2BSales #Remote #TechSales #CustomerEngagement
Sales Development Representative (SDR)
Company: Twilio
Location: Remote (U.S. – location restrictions apply)
About Twilio
Twilio is powering the future of communications by enabling businesses to build meaningful, personalized customer experiences. Through APIs and cloud-based tools, Twilio empowers developers and organizations to communicate across voice, messaging, email, and data—at global scale.
As a remote-first company, Twilio is built on a culture of inclusion, innovation, and collaboration. We believe in empowering people to do their best work—wherever they are.
Role Overview
Twilio is seeking a Sales Development Representative (SDR) to support its New Business and Strategic Sales teams. In this role, you’ll play a critical part in generating pipeline by identifying, engaging, and qualifying potential customers who can benefit from Twilio’s communications platform.
You’ll work closely with Sales, Marketing, and Operations teams to develop strong go-to-market strategies while gaining hands-on experience in modern, data-driven sales.
What You’ll Do
- Engage new prospects through outbound outreach including phone, email, and social channels
- Research target accounts and identify opportunities to add value
- Generate and qualify pipeline for Account Executives
- Collaborate with cross-functional teams to refine messaging and outreach strategies
- Leverage tools such as Salesforce, Outreach, and LinkedIn Sales Navigator
- Meet or exceed monthly and quarterly pipeline generation goals
What You Bring
- A growth-oriented mindset with a passion for learning and sales excellence
- Strong communication skills and confidence engaging prospects
- Comfort working in a fast-paced, goal-driven environment
- Ability to adapt quickly and learn new tools and processes
- Previous experience in customer-facing, sales, or business development roles is a plus
Compensation & Benefits
- Competitive hourly pay based on location
- Performance-based commissions
- Comprehensive health, dental, and vision coverage
- 401(k) with company match
- Generous paid time off and paid parental leave
- Remote-first work environment
Why Join Twilio
- Work on products used by millions globally
- Be part of a diverse, inclusive, and high-performing team
- Learn from experienced leaders and grow your career
- Make a meaningful impact at a company shaping the future of communication
