Tags: Sales Development Representative, SDR, Inbound Sales, EdTech, College Admissions, B2B/B2C Sales, Remote, CRM (Salesforce)
About Crimson Education
Crimson Education is a global EdTech company founded in 2013 with the mission to transform students into the world leaders of tomorrow through personalised education and technology. We are the world’s leading college admissions consultancy, with over 1,330 Ivy League offers and 2,140 offers to the US Top 15.
With a passionate team of 800+ across 30 markets, our tech platform connects expert guidance and data-driven strategies from 3,000 tutors and mentors with students worldwide. Crimson students are 7x more likely to get into the Ivy League.
Crimson is valued at over $1B NZD and backed by over $147M NZD from top-tier investors, including Tiger Global and Ice House Ventures.
Role Overview
This is a full-time, remote Sales Development role, ideally providing Saturday + Sunday coverage (flexible arrangements such as 4 days total with weekend coverage are considered).
As the first point of contact for incoming leads and potential clients, you will ensure a smooth customer experience across Crimson programs by:
- Managing, contacting, and qualifying inbound warm/hot leads
- Providing resources and information about Crimson programs
- Collaborating with a high-performing team to deliver the best experience to prospective students
Key Responsibilities
- Make calls and respond to inquiries from leads to qualify them for the sales process
- Accurately manage and update lead data within Salesforce CRM
- Track lead progress through the sales pipeline and schedule meetings with Academic Advisors
- Establish and maintain positive, professional interactions and relationships with potential students
- Continuously improve sales techniques, processes, and industry knowledge
Skills & Experience Required
- Proficient in English (spoken and written)
- Experience in Customer Service or Customer Success
- Excellent communication and organizational skills
- Professionalism, time and stress management, patience, empathy, confidence, and a positive attitude
- Willingness to learn and go the extra mile
- Experience with CRM systems (Salesforce) and multiple platforms
- Experience in Education or professional services (marketing, financial services, consulting, hospitality, etc.)
- US college admissions experience is preferred but not required
Why Work for Crimson?
- Flexible working environment with empowerment to structure your own schedule
- Limitless development and exposure; internal promotions/role changes made up 33% of recruitment last year
- $1,000 training budget per year for personal and professional growth
- Access to a psychologist on staff and fireside chats/workshops for skill development
- Radical Candour feedback culture
- Work with a global team across 30+ markets
- Fast-paced, collaborative environment with cutting-edge technology
Additional Notes
- Keep an eye on your spam/junk folder for correspondence from Team Tailor regarding applications.
