Tags: Sales Development Representative, SDR, B2B Sales, Outbound Sales, Lead Generation, Remote, Pacific Time, SaaS, CRM (Salesforce)
About OnBoard
Boards set the standard for what organizations can achieve. OnBoard’s board management software helps boards function at a higher level so every organization can make a bigger difference in the world.
Launched in 2011, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.
OnBoard has grown from a class project at Purdue University in 2003 into the world’s leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.
Role Overview
As a Sales Development Representative (SDR), you will be responsible for developing demand for the company's products and solutions. You will establish relationships with prospective customers to create a viable sales pipeline through marketing lead generation campaigns and direct outreach.
This role is integral to conveying the value of the platform to potential clients, directly impacting the company's future success. It also offers opportunities for growth and professional development both within and beyond the department.
Location: United States – Remote (Pacific Standard Time)
Reports To: Director, Sales Development
Key Responsibilities
Lead Qualification
- Identify, engage, and qualify leads from various marketing channels (e.g., website, conferences) and ensure they align with the company’s solutions
- Conduct direct outreach to engage new leads, prospecting into a technical audience, applying a deep understanding of the B2B sales cycle, and handling objections effectively
- Analyze lead generation trends and optimize outreach efforts based on feedback and performance metrics
Sales & Marketing Collaboration
- Serve as a liaison between marketing and sales
- Actively engage in marketing campaigns, analyze trends, and collaborate with Account Executives to nurture key prospects
- Facilitate a seamless transition from prospecting to closing
Quota Achievement
- Engage new leads through direct outreach while developing a broader understanding of the B2B sales cycle
- Consistently meet or exceed assigned quotas for Booked Meetings and Sales Accepted Leads (SALs), contributing to overall revenue growth
Pipeline & Performance Tracking
- Track and report key sales development metrics, including conversion rates, meeting attendance, and engagement trends
Tools & Technology Usage
- Use a variety of sales tools (Salesforce, etc.) to maintain and record detailed and accurate records of customer interactions and pipeline
- Gain experience in a fast-paced culture while contributing to marketing strategies and developing professionally
Skills & Experience Needed
- Bachelor’s Degree required
- Minimum 1+ years of proven sales development experience (exceeding quota) or customer-facing role engaging prospects
- Minimum 1+ years working within a CRM system (Salesforce preferred)
- Ability to support clients during Pacific Standard Time and be based out of the West Coast
- Strong written and verbal communication, including public speaking and objection handling
- Strong organizational and time management abilities
- Ability to thrive in a fast-paced, team-oriented environment while maintaining self-motivation and discipline
- Demonstrate a growth mindset, adaptability, and commitment to continuous learning
Competencies
- Accountability
- Adaptability
- Applied Learning
- Business Acumen
- Collaboration
- Customer Focus
- Dealing with Ambiguity
- Decision Making
- Driving for Results
- Initiating Action
- Planning and Organizing
- Technical/Professional Knowledge/Skills
Benefits & Perks
- Company-provided equipment (laptop, software, etc.)
- Employer-paid extended health benefits, including Health Spending Account (CAN based employees)
- Comprehensive US medical, prescription drug, dental, and vision plans
- Employer contributions to HSA for High Deductible Healthcare Plan participants
- Medical and Dependent Care Flexible Spending Accounts
- Basic life insurance ($50,000 or 1x salary, whichever is higher)
- Short and long-term disability, and Accidental Death & Dismemberment benefits at no cost
- 401(k) Retirement Savings Plan with company match (dollar for dollar first 3% and $0.50 on next 2%, total match 4%)
- Paid Time Off (PTO) and holidays
Diversity & Inclusion
At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts.
OnBoard is an equal opportunity employer committed to a diverse and inclusive working environment. Reasonable accommodations for individuals with disabilities are available: peopleops@passageways.com
