Tags: Strategic Sales Development Representative, SDR, Sales, Outbound Sales, SMB, Restaurants, Account Development, Platform Sales, SaaS, DoorDash, Remote
About the Team
The Platform Account Development team drives adoption and growth of the DoorDash Commerce Platform across our SMB restaurant segment (≤150 locations). We partner closely with Account Management to understand each merchant’s first-party growth goals and activate the right mix of Commerce Platform solutions - including Online Ordering to accelerate their success.
Our mission is to enable every SMB merchant with the tools to grow first party sales, deliver a unique guest experience, and save on costs in order to have a thriving business.
About the Role
As a Strategic Sales Development Representative, you will support our Platform team – which focuses on helping merchants adopt DoorDash’s Platform solutions, such as Online Ordering and other growth products.
In this role, you’ll own the early stages of the sales motion – engaging merchants through high-volume, targeted outreach to uncover needs, identify decision makers, and qualify interest in additional products. You’ll work closely with Account Development partners to generate and advance pipeline, ensuring opportunities are clearly scoped and positioned for deeper sales engagement.
You’ll engage both new and existing merchants with a thoughtful, consultative approach, tailoring outreach based on merchant context and solution fit. Your work will play a key role in supporting merchant growth by connecting partners with products designed to expand their relationship with DoorDash beyond the marketplace.
This role is ideal for someone who thrives in fast-paced conversations, brings discipline and creativity to their outreach, and is excited to develop strong solution-selling fundamentals.
We expect this role to be flexible and will travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity.
You're excited about this opportunity because you will…
- Identify, engage, and qualify high-potential merchants and key decision makers across your assigned accounts
- Conduct high-volume outbound outreach through calls (65+ per day), email, and other channels to surface interest in additional DoorDash solutions
- Partner closely with Account Development teammates to advance qualified opportunities and move expansion efforts forward
- Tailor messaging and discovery based on merchant needs, context, and solution fit
- Strengthen your skills in consultative discovery, value-based storytelling, and opportunity qualification
- Gain exposure to solution-selling and account development motions that support merchant growth beyond the marketplace
We're excited about you because you have…
- 2+ years of experience in high-volume outbound outreach or sales development
- A track record of consistently meeting or exceeding activity and performance goals (daily, weekly, or monthly)
- Strong written and verbal communication skills, with the ability to engage merchants in thoughtful conversations
- A proactive, self-directed approach to problem solving and managing your work
- Creativity in outreach and messaging that sparks interest and opens doors
- The ability to help merchants understand the value additional DoorDash solutions can bring to their business
- Comfort navigating sales processes and tools in a fast-paced environment
- A willingness to learn quickly, adapt to change, and incorporate feedback to improve performance
Applications
Applications for this position are accepted on an ongoing basis.
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.
The national base pay range for this position within the United States, including Illinois and Colorado:
$20.86—$35 USD
The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado:
$29.80—$50 USD
Benefits & Paid Time Off
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws.
Additional benefits include medical, dental, and vision coverage, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program.
Paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked, and paid sick time accrued at 1 hour for every 30 hours worked
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.
DoorDash is a technology and logistics company that started with door-to-door delivery, and we are building toward a future where people turn to DoorDash for any and all goods.
We are growing rapidly and changing constantly, giving team members the opportunity to share unique perspectives, solve new challenges, and own their careers. We support employee happiness, health, and overall well-being through comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams and believe true innovation happens when everyone has room at the table and the tools to excel.
No employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital or domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
Pursuant to applicable fair chance ordinances and regulations, we will consider qualified applicants with arrest and conviction records. If you need accommodations, please inform your recruiting contact upon initial connection.
