About the role
Join Shopify's Sales Development team, where you'll collaborate with notable brands and entrepreneurs to launch or expand their commercial footprint. As a Sales Development Representative, you'll generate new sales opportunities and add qualified leads to our funnel, impacting our mission to make commerce better for everyone. You'll be the dedicated point of contact during the qualification period, creating exceptional first impressions and providing unrivaled merchant experiences.
Key Responsibilities:
- Conduct high-volume outreach to qualify leads through calls, emails, social media, and other channels.
- Ask the right questions to qualify merchants via live web chat and phone inquiries.
- Maintain active engagement with new and existing leads through creative, personalized follow-up.
- Collaborate with cross-functional teams to ensure seamless communication and problem-solving.
- Connect inquiries to the appropriate Shopify Sales Representatives through high-level qualifying conversations.
- Contribute to building a positive culture and uphold Shopify values.
- Liaise with peers across different markets to refine processes and evolve the role's scope.
- Serve as a proactive point of contact for clients, ensuring exceptional service.
- Stay informed on product features, industry trends, and market dynamics to provide the best possible advice and service to merchants.
Qualifications:
- Strong communication and interpersonal skills—capable of building trusting relationships and effectively conveying Shopify's value.
- Proven ability to manage detailed sales cycles and succeed in competitive environments.
- Adept at high-volume sales activities, maintaining focus and efficiency in fast-paced settings.
- Experience with CRM tools (e.g., Salesforce) and familiarity with sales engagement platforms preferred.
- Self-motivated and driven by results, with the tenacity to pursue leads and close deals.
- Ability to multitask, prioritize responsibilities, and thrive on change.
- Knowledgeable in targeting and engaging potential clients through strategic questioning and active listening.
Ready to be at the forefront of commerce transformation? Join the team that’s making commerce better for everyone.
About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Use AI tools reflexively as part of your fundamental workflow
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
How to Apply
Forget the traditional resume. At Shopify, we believe that your story is more powerful than a list of past job titles. We want to see you in action, to understand your passion, drive, and how you think on your feet. That's why we're asking for an optional 1 or 2-minute video. Show us what makes you a high-agency individual ready to redefine commerce.
In your video, tell us your story. Share your history of success—no matter the field—and let us know why you're excited to become an SDR at Shopify. Why a video? Because it’s dynamic, like the role itself. We want to hear your voice, see your enthusiasm, and feel your commitment to breaking new ground. It can be scrappy; what matters is the authenticity and creativity you bring. This is your chance to stand out, to show us why you're ready to join a team that's changing the face of commerce one interaction at a time.
Ready to challenge the status quo and elevate your sales career? Join the team that’s making commerce better for everyone!
We hire people, not resumes. If you think you’re right for the role, apply now.
About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Use AI tools reflexively as part of your fundamental workflow
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
